A friend recently alerted me to this ...
If you've been involved with "innovation" in large organizations then there's good stuff here. There's likely a way to systematically decompose these observations. This would be a useful contribution. Subjectively, I can certainly attest to observing these, often as failures, during my time with Hewlett-Packard.
This is definitely in the space of interactions between human society and technology. An area that deserves a lot more systematic attention.
